Washington, DC based Foundation selects SysArc to provide Technical Support Services
SysArc, Inc. is pleased to announce that a leading Foundation has selected SysArc as their ongoing network and IT support services partner. In addition, SysArc will be assisting them as they further leverage technology to advance their mission of developing the leadership, skills and collective power of marginalized and disenfranchised communities as well as influencing the decisions that impact their lives.
With a headquarter location in downtown Washington, DC, the Foundation has a dedicated staff of professionals that require intermittent technical support but are faced with the often occurring challenges of limited internal resources and capabilities. As such, they were quick to realize the substantial cost-saving benefits and immediate business impact from partnering with a leading IT support provider like SysArc.
We will be providing the Foundation with a complete infrastructure to include our 24/7 network monitoring application and service, ongoing proactive and preventative maintenance tasks and best-practices, an integrated support request ticketing system, intermittent technical service request response and strategic and tactical consulting services to ensure the proper alignment of technology with their business initiates and mission statement .
“We can offer the Foundation competent, reliable and dependable support due to the outstanding technical staff we have on our team and the significant investment we have made integrating best of breed tools and processes that bring it all together for our customers”, explains SysArc Managing Partner, Tim Brennan.
As the preferred provider of network support, IT services and computer repairs by companies throughout Maryland, Virginia and Washington DC, our certified Engineers and IT Consultants are responsive and dependable and possess the IT experience and skills to effectively and efficiently repair, maintain, monitor, support and repair your technical infrastructure and computers.
“We are excited that the Foundation has placed their confidence in SysArc, and we believe that this selection clearly demonstrates that our value proposition is continuing to be perceived very favorably in this marketplace” stated James M. Eglin, Partner.
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Another CISCO Engineer Added to our Team
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