6/09/2010

SysArc Selected to Provide IT Support Services to National Conference Management Company

National Conference Management Services Provider Selects SysArc for IT Support Services. Please see http://ping.fm/33xcG For additional information about SysArc, please be sure to see one of of many profiles currently available on the Internet

National Conference Management Company Picks SysArc for Information Technology Support

SysArc will Support, Manage and Maintain all Servers, Desktops and Mobile Devices

SysArc is pleased to announce that it has received a contract to provide a wide range of Information Technology (IT) services and solutions to help this quickly growing provider of conference management services that supports the federal government and the private sector.

SysArc will provide computer and technical services, deploy their support tools and applications as well as offer technology and business consulting to ensure the continual uptime and optimization of this organization's substantial investments in infrastructure and technology.

Under this all-inclusive and fixed-price contract, the company will receive server, desktop and end-user support via SysArc's Network Operations Center that includes; Proactive Technology Management, Reactive Support Services, Network Administration, Technology Consulting and Professional Services.

SysArc’s Chief Operations Officer Tim Brennan remarked, "We are pleased that another industry leading company has decided to place their confidence in our abilities. The completeness and thoroughness of our service offering continues to resonant with our prospects and clients."

SysArc Partner James Eglin commented “Like many others, this organization was frustrated with the level of support and service they were receiving from their current computer support provider. In addition, they were concerned about this vendor’s inability to scale and grow as the business continued to expand. After reviewing our standard service and solution offering, our value proposition-as well as the deficiencies of the previous vendor-became very quickly apparent."

About SysArc:

SysArc provides expert technical services and Information Technology solutions needed to effectively compete in the small and mid-sized commercial marketplace. We deliver enterprise quality technical, computer network support and business and technology consulting services. Our services and solutions help our clients ensure the continual alignment of their investments in technology to their strategic as well as and tactical business objectives, reduce their overall technology expenditures, enhance the stability of their technical environment and improve staff efficiency and business effectiveness.

SysArc, Inc.
11300 Rockville Pike
Rockville, Maryland 20852
800.699.0925
http://www.sysarc.com

6/07/2010

Association Chooses SysArc for IT Support Services

SysArc is pleased to announce that it has received a contract to provide Managed Infrastructure support software, ongoing maintenance and support in addition to business and technology consulting to this quickly growing Washington, DC Association.

Under this Fixed-Price contract, SysArc will provide computer and infrastructure support, software and reporting to ensure the optimization, up-time and overall security for all servers, desktops and devices.

The association will receive technical support via SysArc's Network Operations Center and Infrastructure Support Framework to include Proactive Technology Management, Reactive Support Services, Network Administration as well as continual Technology and Business Consulting. In addition, several advanced technologies will be deployed to help ensure continued business process improvement and that any support issues may be efficiently and effectively resolved. The support services will draw upon and leverage SysArc’s six years of technical and business experience assisting small and mid-sized companies throughout the Washington, DC area.

SysArc’s Director of Operations Tim Brennan commented, "We are very excited that another Association has selected us as their trusted partner. We will continue to leverage our deep industry experience and knowledge, as well as our substantial investments in people, technology and processes to provide this client with the highest possible levels of computer support and customer service."

SysArc Partner James Eglin stated that, "We are proud that this award further solidifies our organization as the preferred provider of Information Technology services within our marketplace. Furthermore, it is interesting to note that this client had been using the services of another IT support provider for many years, and once they became familiar with our comprehensive and value-based offering, they immediately made a switch even before their existing contract expired!"